IT Support

Technical Support Services

Our friendly service desk at Offa Systems Ltd is the central point for our clients to log all technical support related tickets.

No issue is too trivial or complex. We're here to resolve any technical support query you may have. 

We cover all areas in the UK.

Email hello@offasystems.com or give us a call on 01600 887333

An excellent service desk with remote support capability to resolve all your technical support queries

Need advice on choosing a new laptop or assistance with your fibre broadband setup?
 We offer tailored levels of support service. If you need a solution but don't want to commit to an annual contract, then opt for our essential support service. We also offer an advanced support package that is tailored to your specific requirements. 

Contact us for setting up remote support. Through the use of our remote control software, our friendly support team will be able to temporarily connect to your system and resolve any issue you may face.
IT support

Technical support for laptops, PCs, tablets and servers

From netbooks, laptops, tablets to clustered virtualised server and storage systems, we offer technical support for all types of hardware.
Operating System

Operating System and Applications Support

We support environments using MS-DOS to Microsoft Windows 10, VMware ESXi to VMware vSphere Enterprise, Windows Server, SQL Server and Microsoft Office Professional and Project.
We are experienced and trained in all aspects of IT systems and services including:

Backup (Altaro, Symantec, Veeam)

Database services (Microsoft SQL Server)

Desktop PCs, Laptops and Tablets (Apple, Dell, HP, Lenovo, Kindle, Samsung)

Directory services (Microsoft Active Directory and Internet Information Services)

Messaging and collaboration (Microsoft Exchange Server)

Productivity (Microsoft Office 365, Office Professional 2016)

Security (Cisco, Eset, Sophos and Watchguard)

Servers and Storage (Dell, EMC, HP, Netapp, Seagate)

Telephony (BabbleVoice VoIP)


Virtualisation (VMware vSphere, Microsoft Hyper-V)

Infrastructure

 
We are proud to work with
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