Last Updated: 6 August 2026

Privacy Made Simple (Our Privacy Policy)

We believe privacy should be straightforward.

This policy explains what information we collect, why we collect it, how we use it, and the choices available to you. If anything isn’t clear, please get in touch and we’ll be happy to help.

Offa Systems Ltd is committed to handling personal information fairly, lawfully and transparently in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Offa Systems Ltd

Email: hello@offasystems.com
Telephone: 01600 887333
Website: https://www.offasystems.com

For any questions relating to privacy or data protection, please contact us using the details above.

Information We Collect

Information You Provide

When you contact us by email, telephone or other communication channels, we may collect information including:

  • Your name
  • Company name
  • Job title
  • Email address
  • Telephone number
  • Information relevant to your enquiry

You are not required to provide personal information when browsing our website.

Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Referral source
  • Pages visited
  • Date and time of access

This information helps us maintain website performance, security and usability.

How We Use Your Information

We may use your information to:

  • Respond to enquiries and requests
  • Provide information about our services
  • Deliver and support our services
  • Improve our website and user experience
  • Monitor website performance and security
  • Meet legal and regulatory obligations
  • Protect our business from fraud, misuse or security threats

We only process personal information where we have a lawful basis to do so.

Marketing Communications

We do not send unsolicited marketing communications.

Where we have a legitimate business relationship or your consent, we may occasionally contact you regarding our services.

You can ask us to stop marketing communications at any time by contacting us.

Cookies

Our website uses cookies and similar technologies to help the site function correctly and to improve your browsing experience.

Cookies may be used to:

  • Enable essential website functionality
  • Remember your preferences
  • Measure website performance
  • Understand how visitors use the site

Where required, we will request your consent before placing non-essential cookies on your device.

You can manage your cookie preferences at any time through our cookie consent banner.

Website Analytics

We may use analytics tools to help us understand how visitors interact with our website.

Analytics data is generally collected in an aggregated or anonymised form and is used to improve website content, functionality and performance.

Any analytics cookies that require consent will only be used after consent has been provided.

Sharing Information

We do not sell personal information.

We may share information with trusted third-party service providers where necessary to:

  • Host and maintain our website
  • Provide IT and communication services
  • Deliver services to customers
  • Meet legal, regulatory or contractual obligations

Any third parties processing information on our behalf are required to do so securely and only for authorised purposes.

Data Security

We take appropriate technical and organisational measures to protect personal information from:

  • Unauthorised access
  • Loss or theft
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

While no website or online service can be guaranteed to be completely secure, we work to maintain appropriate safeguards to protect the information we hold.

Data Retention

We retain personal information only for as long as necessary to:

  • Respond to enquiries
  • Deliver services
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Enforce contractual agreements

Retention periods vary depending on the nature of the information and the purpose for which it was collected.

Your Rights

Under UK data protection law, you may have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information in certain circumstances
  • Restrict processing in certain circumstances
  • Object to processing in certain circumstances
  • Request transfer of your information where applicable

To exercise any of these rights, please contact us using the details provided above.

Complaints

If you have concerns about how we handle your personal information, please contact us first and we will do our best to resolve the matter.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

https://ico.org.uk

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page and will take effect from the date shown at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy or how we process personal information, please contact:

Offa Systems Ltd
Email: hello@offasystems.com
Telephone: 01600 887333
Website: https://www.offasystems.com